By Hilary Lundberg, Director of Communications
AlphaTech Inc. has been ISO certified since 2008 with Advantage International Registrar based out of Raleigh, NC. We began the process to become ISO certified when a few of our major customers began requiring their vendors to maintain certification. Mana
gement at ATI began a lengthy process of selecting a registrar and participating in classes to become familiar with ISO. AlphaTech then invested the help of NC State to assist with development our Quality Manual, Quality Procedures and Controlled Documents for the shop floor.
ATI is proud to be ISO Certified. We understand it is more than just conforming to the standard and satisfying requirements for a certificate. We wholeheartedly believe that the ISO procedures benefit our company in an effort to provide the highest quality parts, on time to our customers. We take customer satisfaction seriously and hope to continue to keep communication open with our customers to continually improve our company and relationships with customers and vendors.
Since implementation in 2008, ATI has successfully completed numerous external audits, including our initial certification, recertification and changes to the standard. In the history of the company, ATI has never had a major nonconformance as a result of an external audit. We have even completed audits with zero nonconformaces found. AlphaTech is very proud of our successful audit history through Advantage International Registrar and look forward to many more years of partnership with their company.
Our latest external ISO audit was conducted from June 14th-16th in our shop in Fletcher, North Carolina. AlphaTech was pleased to welcome an auditor from Advantage International Registrar for a two and a half day re-registration assessment. ATI will receive a re-registration certificate from Advantage International Registrar after paperwork is completed for the June audit. We will upload this new certificate to our website as soon as it is received for our customer's convenience. The next step in our ISO journey is to transition to the 2015 version of the standard by 2018.